About us
JINYUAN is a freight forwarder. We help individuals and small sellers ship from China to the rest of the world, and we let you see for yourself where your cargo is and what it looks like.
What we do
From China to an address overseas
We are a freight forwarder. You hand your cargo to us and we take care of what happens in between: receiving it at the warehouse, export customs, arranging the transport, import customs and delivery.
Most of our customers are individuals and small sellers. Whether it is a few parcels or a whole batch of goods, you are welcome to ask.
1 Send it to our warehouse
Ship your cargo to our warehouse by domestic courier.
2 Receive, inspect, pack
We count, check, pack and weigh your cargo, with photos at every step.
3 Customs and transport
We clear export customs and hand over to the shipping line, airline or courier.
4 Clearance and delivery
Import clearance at the destination, then delivery to the recipient's address.
Five ways to ship
View all services- Sea freight Full containers or shared space. Low cost, ideal for large, heavy or bulk cargo.
- Air freight When time matters: urgent or high-value cargo.
- International express Documents, samples and small parcels, door to door.
- Parcel consolidation Send several parcels to our warehouse and ship them out as one to save on freight.
- E-commerce logistics Small-parcel and dedicated-line shipping for cross-border sellers.
How we work
We record every step, so you can check for yourself
None of this is a slogan. It is the routine every shipment goes through.
One shipment, one order number
We create the order number when we accept your cargo and text it to you. The same number tracks the shipment from acceptance to delivery, with no sign-in needed.
- On the website
- On your phone
- Accepted
- Warehouse
- Export customs
- In transit
- Import customs
- Delivery
Some routes do not need export or import customs, so they have fewer stages.
Photos at every warehouse step
Receiving, inspection, packing and dispatch: our team takes photos on site after each step. Every photo carries the order number and the time it was taken.
Photos are for the owner only
Someone who has your order number can only see the progress. Photos and cargo details are shown to you alone, after you sign in.
What By order number Owner, signed in Status and stage Visible Visible Time and note for each step Visible Visible Site photos Hidden Visible Pieces, weight, recipient Hidden Visible We tell you at the key moments
We text you when your order is accepted, dispatched and delivered, and whenever something goes wrong. No need to keep checking.
Text alerts
- Accepted
- Dispatched
- Delivered
- A problem
Carrier tracking flows into your order
Once your cargo is with the shipping line, airline or courier, their tracking updates are synced to your order, on the same timeline as our warehouse records.
Why we work this way
The part you can't see is the part that worries you
When you hand your cargo to someone else to ship abroad, the freight cost is rarely the biggest worry. It is the stretch you cannot see: has it reached the warehouse, was it counted properly, is it packed well, where is it now.
So our rule is simple: finish a step, record it; if it can be photographed, photograph it. When you want to know, you look it up yourself instead of calling again and again.
Things do go wrong in shipping. Customs inspections and delays happen. When they do, we record it in your order and let you know.
Where we ship
The directions we ship to most
Cargo leaves China for the regions below. If your destination is not listed, just ask.
Origin
North America
USA, Canada
Europe
UK, Germany, France and more
Southeast Asia
Singapore, Malaysia, Thailand and more
Middle East
UAE, Saudi Arabia and more
Japan & Korea
Japan, South Korea
Oceania
Australia, New Zealand
Routes on the map are illustrative. The actual routing is the one in the plan we send you.
Something to ship? Ask for a quote
Tell us what you are shipping, from where and to where. We will get back to you with a plan and a price.