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How we charge

Freight comes down to three things: how heavy your cargo is, how much space it takes, and which service it travels by. This page explains the terms. Actual prices are set out in your quotation.

Three weights

Three kinds of “weight”

For air freight and express, the freight usually isn't based on the scale reading alone.

1 Actual weight

What your cargo weighs on a scale once it is packed, packaging included. Also called gross weight.

2 Volumetric weight

A weight worked out from the space the cargo takes up. Light, bulky cargo is charged on this.

L × W × H (cm) ÷ divisor

3 Chargeable weight

Compare the actual weight with the volumetric weight. The freight is based on whichever is greater.

Take the greater

Two examples

Worked out with a divisor of 6000, for illustration only.

A carton of books

40 × 30 × 30 cm · 20 kg

Actual weight
20.00 kg
Volumetric weight
6.00 kg

Charged by actual weight

A carton of cushions

60 × 50 × 40 cm · 5 kg

Actual weight
5.00 kg
Volumetric weight
20.00 kg

Charged by volumetric weight

Calculator

Measure it and work it out

Enter the size and weight of each piece to get the volumetric weight, the chargeable weight and the volume.

Size of each piece
cm
cm
cm

Measure the packed carton at its longest, widest and tallest points, in centimetres.

kg

Use the piece count when every piece has the same size and weight. Work out different pieces separately.

Volumetric divisor

The divisor is set by the channel. Your quotation states which one applies to your cargo.

Result

Chargeable weight

0.00 kg

Fill in the size and weight and the result appears here.

Actual weight
— kg
Volumetric weight
— kg

Volume

What matters most for shared sea freight

— m³

Figures are rounded to two decimals. How the weight is rounded up for billing, and any minimum chargeable weight, differ by channel, so go by your quotation.

By service

Each service is charged its own way

The same cargo is charged in completely different ways by air and by sea.

Other charges

What you may pay on top of freight

These are common types and don't apply to every shipment. Whether they apply and how much they are is set out in your quotation.

  • Fuel surcharge

    Moves with fuel prices and is collected by the shipping line, airline or courier, usually as a share of the freight or per kilogram.

  • Remote-area surcharge

    Added when the delivery address is in an area the carrier classes as remote.

  • Oversize and overweight

    Added when a single piece exceeds the channel's length or weight limits. Very large pieces may need a different service.

  • Special cargo handling

    Cargo with batteries, magnets or liquids needs a dedicated channel or testing first.

  • Packing and reinforcement

    Materials and labour when cargo needs a new carton, a wooden frame or extra protection.

  • Inspection and storage

    Costs arising from a customs inspection, or from cargo waiting at a port or warehouse.

Import duty and tax are usually not part of the freight

When cargo enters the destination country, local customs charges duty and tax based on the type of goods and the declared value.

  • They are set by customs at the destination, not by our freight rates
  • The recipient normally pays, though some routes are quoted with tax included
  • Your quotation states whether tax is included

This page explains the method, not the price. The price of each shipment is the one in the quotation our team sends you.

Get a quote

More in the help center

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Tell us what you are shipping, from where and to where. We will get back to you with a plan and a price.