Sea · Air · Express · Consolidation · E-commerce
Every shipment,
visible all the way
Receiving, inspection, packing, customs, transit and delivery: every step is recorded. Enter your order number to see where your cargo is right now.
Your order number is in the text message we sent you. It starts with JY and has 14 characters.
- 6stages
- Acceptance, warehouse, export customs, transit, import customs, delivery
- 4photo steps
- Receiving, inspection, packing and dispatch are photographed on site
- 5services
- Sea, air, express, consolidation and e-commerce logistics
- 24h tracking
- All you need is the order number. No sign-in required
Services
The right route for every shipment
Sea for large cargo, air for urgent cargo, express for small parcels, consolidation for several parcels at once. Not sure which fits? Tell us about your cargo and we will suggest one.
Sea freight
Full containers or shared space. Low cost, ideal for large, heavy or bulk cargo.
- Full container or shared space
- Large, heavy or bulk cargo
- Lower cost, longer transit than air
Air freight
When time matters: urgent or high-value cargo.
- Much faster than sea
- Urgent or high-value cargo
- Charged by weight and volume
How it works
Six stages from pickup to delivery
Each completed step adds a record to your order. We also text you when it is accepted, dispatched or delivered, and if anything goes wrong.
- 1
Accepted
We confirm the cargo details, create your order number and text it to you.
Accepted
- 2
Warehouse
Your cargo is counted, inspected and packed. Every step is photographed on site.
Received · Inspected · Packed · Dispatched
- 3
Export customs
We prepare the documents and declare to export customs. Cargo leaves once released.
Declaring · Released
- 4
In transit
Handed to the shipping line, airline or courier. Their tracking is synced to your order.
Departed · Arrived
- 5
Import customs
Import clearance is handled when the cargo reaches its destination.
Clearing · Cleared
- 6
Delivery
Delivered to the recipient's address. The order is complete once signed for.
Out for delivery · Delivered
Site photos
See what your cargo looks like in our warehouse
Our warehouse team takes photos after receiving, inspecting, packing and dispatching your cargo. Sign in and you will find them in your order.
- 1
Receiving
Parcel condition and piece count
- 2
Inspection
Contents checked against the list
- 3
Packing
Cartons, weight and dimensions
- 4
Dispatch
Loaded and handed to the carrier
Photos are only shown to the order's owner after signing in. Public tracking by order number shows the route and status only.
Network
From China to the world
These are the directions we ship to most often. If your destination is not listed, just ask.
North America
USA, Canada
Europe
UK, Germany, France and more
Southeast Asia
Singapore, Malaysia, Thailand and more
Middle East
UAE, Saudi Arabia and more
Japan & Korea
Japan, South Korea
Oceania
Australia, New Zealand
Why JINYUAN
Hand over your cargo and stop worrying
What we do is simple: we record what happens at every step, so you can look it up whenever you like.
One order number, start to finish
The same number works from acceptance to delivery, on the website and on your phone. No sign-in needed.
Photographed on site
Receiving, inspection, packing and dispatch are all photographed. Sign in to see the photos of your own cargo.
Text alerts at key steps
We text you when your order is accepted, dispatched and delivered, and whenever something goes wrong.
Carrier tracking, synced
Once your cargo is with the shipping line, airline or courier, their tracking updates appear in your order.
Your phone number is your account
No separate sign-up. Sign in with the number you gave us and all your orders are there.
We tell you when there is a problem
Damage, missing items, customs inspection or delays are recorded in your order, and you are notified.
FAQ
Questions you may have
Can't find your answer? Just get in touch.
Where do I find my order number?
Once we accept your cargo, we send a text message with the order number to the phone number you gave us. It starts with JY and has 14 characters. If you can't find it, contact us and we will look it up.
Do I need to sign in to track an order?
No. Enter the order number to see the route and the current status. Site photos of your cargo are only visible to the order's owner after signing in.
Do I need to create an account first?
No separate sign-up is needed. The phone number you gave us when shipping is your account. Sign in with it to see all your orders.
How often is tracking updated?
Warehouse and customs steps are updated as soon as our team completes them. Transit updates come from the shipping line, airline or courier and are synced on a schedule, so they can lag slightly behind.
What if something goes wrong with my cargo?
If we find damage, missing items or a delay, we record it in your order and notify you. You can also contact us any time. Just have your order number ready.
Something to ship? Ask for a quote
Tell us what you are shipping, from where and to where. We will get back to you with a plan and a price.